Some crises can require more attention and sensitivity when crafting, targeting, and delivering information about it. That’s especially true with crises that involve or affect different cultures, ...

Empathy is a vital tool to communicate, collaborate and create with colleagues or customers from other cultures by overcoming cross-cultural barriers. Empathy—understanding how others feel—is ...

Cultural intelligence, communication training and empathy help global teams overcome conflict and foster stronger ...

This post was written by Alison Fernandes, research affiliate at the Department of Psychology, Monk Prayogshala. Communication serves as the cornerstone of human interaction, intricately shaped by ...