A process exists for students to address grievances of a general nature. Each grievance (complaint) will be considered carefully and individually, and every effort will be made to resolve issues to ...

Question: We are redrafting on consumer complaint policy and we’re getting stuck on how to handle the early stages of complaint resolution. Can you provide some practical guidance with respect to ...

Federal and accreditation requirements state that all universities are to provide a clear process for timely resolution of student complaints and provide contact information for any external agencies ...

All University of Delaware students, including those enrolled in distance learning courses, who desire to resolve a grievance related to grades, disability accommodations, discrimination, or ...

What happens to the embedded in-house dispute resolution process if the company turns away from the DEI (diversity, equity, and inclusion) policy for various reasons, including political ones? Or fear ...

Over 30 percent of respondents to a recent Total Dealer Compliance survey said they have submitted a complaint to a dealership, and more than half of them were dissatisfied with the resolution ...

It is recommended that students first attempt to resolve their conflicts with faculty, staff, or other students directly before a formal complaint is filed. Use the resources below to initiate the ...

It is important for any who has experienced Harassment or Discrimination to understand the available options. The University recognizes that deciding whether to make a report and choosing how to ...