ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index was developed at the University of Michigan by a prominent group of scientists under ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index (ACSI) was established in 1994 at the Ross School of Business, the University of ...

Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for automobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study. All four automakers score 83 out of ...

Online gambling apps appeared for the first time in the American Customer Satisfaction Index (ACSI), with DraftKings earning the highest individual score among major operators. The ACSI has measured ...

A fast food chain known for its original fried chicken recipe saw a significant drop in customer satisfaction last year. Kentucky Fried Chicken (KFC) saw a 5% decrease in 2024, according to newest ...

The American Customer Satisfaction Index results are based on surveys from random customers. High monthly auto payments over longer loan terms could challenge future results. Subaru took the top spot, ...

Satisfaction is rising dramatically for U.S. health care on both the insurance side and the provider side. Health insurance satisfaction surges 4% to a record-high score of 76 (out of 100), with ...

Customer satisfaction with restaurants has increased overall, though some eateries fared better than others, a recent study shows. Chick-fil-A edged out other fast food chains, taking the top spot for ...

CAMDEN, N.J., Sept. 3, 2025 /PRNewswire/ -- Subaru of America, Inc. today announced the automaker was ranked No. 1 overall in the 2025 American Customer Satisfaction Index (ACSI®) Automobile Study.

A new study shows a decline in customer satisfaction with airlines and other travel businesses, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in ...

Salt River Project (SRP) has earned the highest ranking in residential customer satisfaction in the Western U.S. by J.D.