If there’s one department that gets labeled as complicated, it’s usually IT. Information technology departments deal with complex systems and detail-oriented tasks that other groups within large ...
TAMPA, Fla.--(BUSINESS WIRE)--TeamViewer®, a leading global software provider for IoT, connectivity, monitoring, support and team collaboration, today announced that its remote assistance platform is ...
PUNE, India, June 13, 2019 /PRNewswire/ -- ProMobi Technologies announced the integration of Freshservice, a leading IT service solution to facilitate ticketing and to simplify IT service management ...
SAN MATEO, Calif., Nov. 13, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (FRSH) (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event within Freshservice, the AI-powered IT management ...
Recognizing the growing need for seamless employee experience (EX), Freshworks FRSH recently launched Freshservice Journeys, a transformative, AI-assisted capability built into its IT and employee ...
– Respond promptly to IT service requests and incidents raised via phone, email, or the Freshservice ticketing system. – Provide first- and second-level support and troubleshooting for hardware, ...
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