We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

I connect to my PC at home using the Remote Desktop Web Connection & occasionally I need to be able to re-boot it remotely. I know I have seen scripts to re-boot an XP box, but for the life of me I ...