Using one channel to make sales presents a difficult enough challenge for any company, let alone a small one. But when you add in another channel to augment your store's sales, it's like adding a ...

Retail has changed significantly in the past few years. While consumers continue to make purchases in person at brick and mortar stores, or online from a retailer's website, a growing number of ...

Marks & Spencer is using instore iPads and kiosks to train staff to support its multi-channel retail strategy. Speaking at the Forrester Forum for customer experience professionals, Jo Moran, head of ...

Multi-Store Ordering is a feature that allows Grubhub customers to combine items from two eligible stores into a single order nationwide and on Seamless in New York City. Grubhub also announced its ...

In this day and age, there is absolutely no excuse for not taking advantage of the countless ways to market yourself and your business. That’s a little harsh, yes, but the reality is that technology ...