Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow cut its teeth in IT service management (ITSM) and IT ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Technology leaders at Argonne National Laboratory have been ...

Opinions expressed by Digital Journal contributors are their own. “In IT service management, success lies in creating processes that not only streamline operations but also adapt to changing business ...

ServiceNow Chief Financial Officer Gina Mastantuono gives insight into how the workflow vendor is thinking about its future customer base and growth prospects. ServiceNow CEO Bill McDermott recently ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

3CLogic to transform the IT service desk experience for leading footwear and accessories organization with a purpose-built contact center solution for ServiceNow designed to enhance agent efficiency ...