Jared Spool is the founder of UIE and co-founder of Center Centre. In our 19th episode, he hits on the topics of UX design’s coming of age, the true role design plays in a business, and dives into the ...
An important concept when striving for intuitive design is the Knowledge Gap. Spool said to imagine an escalator going up. At the very top are the people who actually built the tool in question.
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