As a business owner, you may find that you need to develop a technical training manual for your employees or for your customers. Whether you choose to write the manual yourself, assign the project to ...

A business or organization can more effectively facilitate training of new employees with the use of well-written standard operations procedures (SOP). Beyond training, an SOP manual gives existing ...

Many (most?) in-house business applications are released without any user documentation, such as a manual, a user guide or help system. But that shouldn't necessarily be thought of as a failure. In ...

“How to Write a Thesis,” by Umberto Eco, first appeared on Italian bookshelves in 1977. For Eco, the playful philosopher and novelist best known for his work on semiotics, there was a practical reason ...

Nine high school science teachers are writing a manual of computer experiments this week under a $6,000 grant primarily from the Ben Franklin Partnership. The goal of the program at Allentown College ...

Forty years ago this month, I started my first job in the PC industry. When I signed on, I thought I’d be writing a manual for a popular Apple II word processing program. Instead, I wrote one of the ...

We've all been there—an email hits your inbox reminding you that a work deadline is closer than it may appear and approaching fast. This author's uh-oh moment arrived with an inquiry as to the ETA on ...

Forty years ago this month, I started my first job in the PC industry. When I signed on, I thought I’d be writing a manual for a popular Apple II word processing program. Instead, I wrote one of the ...