Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

Zoria Halm (00:04): Good afternoon, thank you for joining. We're going to host the customer experience track journey to modern digital experiences and with us. So you know what? I'll do a quick ...

The business case for the metaverse, however you may define it, is taking shape in very public campaigns and sensational headlines. Love it, hate it, or unsure about it, these early days of virtual ...

Digital customer experience in 2024 is defined by profound shifts in how businesses engage with their customers. The 2024 CMSWire State of Digital Customer Experience report highlighted a growing ...

As education becomes more an experience of learning in the digital age, technologies play a pivotal role in reshaping the learning experiences of K-12 students. From interactive applications to ...

Modern websites and apps may be slick, beautifully designed, and packed with cool features. But the way they work hasn’t evolved much: Your experience is the same as that of any other visitor. Now, ...

The customer experience now encompasses the physical and digital environments interchangeably, but many brands' online and offline customer experience (CX) strategies operate in silos, leading to ...

Picture the scene: You're out shopping for a new outfit and trying on items in the changing room, but you need a different size. Sound familiar? Now imagine a future where you don’t have to pluck up ...

In the ever-evolving landscape of K-12 education, technology tools for teaching and learning play a pivotal role in shaping dynamic learning environments. From interactive applications to ...

Every interaction between a consumer and a brand is part of the overall retail experience. This could be a billboard or advertisement on the street, the look and feel of a storefront design, or the ...