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Through most of 2025, retailers and brands have told investors they will bump up prices where they can in order to mitigate the fallout from tariffs. As consumers contend with fresh economic ...
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Lauren, a VP of operations at a high-growth tech firm, was stuck. The C-suite kept stalling on key decisions, including product investments, organizational restructuring, and resource allocations. As ...
In nursing homes, quality measures (QMs) serve as key indicators of resident outcomes and care effectiveness. Derived primarily from Minimum Data Set (MDS) assessments and Medicare claims, these ...
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